IMPORTANT NOTICE (last updated 17th of October):
Current processing times are expected to be up to 3 business days after re-opening the checkout system.
Auspost is experiencing significant delays, especially in Victoria. Please be patient and allow for delays, especially if you choose to have your parcel sent with parcel post. Recently, some express parcels to Victoria have taken 1 week to be delivered and parcel post parcels are generally taking 2-4 weeks.
Thank you for your patience and please stay safe.
The following fragrances have arrived and were recently updated on the website (last updated October 17th):
- American Cream (type)
- Aurora Borealis (type)
- Death & Decay (type)
- Dirty (type)
- Fizzy Lemon Soda
- Hunters Night - finally back in stock!
- Iced Blue (type)
- LUST (type)
- White Chocolate & Macadamia Nut Cookies - finally back in stock!
The following fragrance deliveries will be arriving soon (currently being updated):
- Baby Powder - delayed, now expected 18th October
- Be Delicious (type) - waiting for tracking info
- Birthday Cake - 21st October
- Bum Bum (type) - 21st October
- Burberry brit (type) - still on backorder
- Cedar Saffron - delayed, now expected around 18th October
- Champagne - delayed, now expected around 18th October
- Coconut Lime - delayed, now expected around 18th October
- Diesel only the Brave (type) - delayed, now expected around 18th October
- Fruit Cake - waiting for tracking info
- Gingerbread man - 22nd October
- Green Tea - waiting for tracking info
- Jack Frost - waiting for tracking info
- Lilac - 23rd October
- Marshmallow Bomb - 21st October
- My Dear Watson - waiting for tracking info
- Narciso (type) - waiting for tracking info
- Northern Woods - delayed, now expected around 18th October
- Skittles - on backorder
- Tomato Leaf - waiting for tracking info
- Vanilla Bean Noel (type) - waiting for tracking info
- Very Vanilla - delayed, now expected around 18th October
- Violet Blossom - my supplier has been unable to obain this fragrance so unfortunately I will now have to discontinue the fragrance
- Winter Candy Apple - waiting for tracking
International shipping: Due to limited flights and extensive delays to most countries I am currently only shipping to New Zealand, Hong Kong, Japan and Singapore. Due to lockdown restrictions there are now delays for parcels going to New Zealand. I have temporarily disabled the international shipping option for all other countries on the website. I recommend using express post international to limit potential delays.
Unfortunately there have been large increases in the price of fragrance oils over the past year due to world wide shortages in raw ingredients. Coupled with new shipping restrictions from the USPS and the low value of our Aussie Dollar I have experienced some large increases to the cost of importing fragrance oils from the US. I have absorbed most of the price increases but unfortunately there are some fragrances that have increased in price by such a large amount that I have been left with no choice but to increase the price. If the prices continue to soar I may have to discontinue some fragrances as the prices are becoming too high to stay competitive.
After trading under the name Big Tree Supplies since 2007 I decided it was time to change the business name to better reflect the fact that my main product line is fragrance oils for candle and soap making.
I was able to import all customers and order history from the old Big Tree Supplies website, however I couldn't transfer the passwords. This means that if you had an account on the old website, the first time you log in on the new website you will need to click on 'password forgotten'. You will then be sent an email containing a link to reset your password. Some email providers are treating the password reset emails as spam so if you do not receive the password reset email please be sure to check your junk mail folder. If you experiences any problems and can't find the password reset email please contact me directly and I will create a temporary password for you.
Newest Soap and Candle Fragrance Oils added to the website:
- Baja Cactus blossom (BBW type)
- Blue Sugar (type)
- Brazilian Bum Bum (type)
- Burberry Brit (M) (type)
- Christmas Tree
- Eros (type)
- Iced Lemon Cookie
- La Vie Est Belle (type)
- Lemon Peel
- Pumpkin Chai
- Tonka Oud
- XS (type)
Soap and Candle Fragrance Oils to be added to the website over the coming months:
- Blue hawaiian
- Coconut Cream Pie
- English Oak & Hazelnut (JM type)
- Escape (type)
- Heavenly (type)
- Oak & Red Currant (JM type)
- Old Hemingway (Scentsy type)
- Oud and Bergamot (JM type)
- Pink Elephant
- Red Apple
- Stargazer Lily
- Trump (type)
- Tuberose Angelica (JM type)