Holiday Closure Dates:
The shopping cart system will be closed to orders from Thursdsay, 6th December until Friday, 19th January. The last posting day is Friday 8th of December so be sure to get your order in by Wednesday 5th of December at the latest.
Check out the new fragrances that have been added to the website recently:
- Black Saffron (type)
- Black Tie
- Blackberry Tonka Bean (VS type)
- Captain Crunch Berries
- Forest Nymph
- Mary Jane
- Orange Blossom (JM type)
- Pink Sangria
- Sour Patch Kids
- Yuzu Cocoa (LU5H type)
International shipping: Due to limited flights and extensive delays to most countries I am currently only shipping to New Zealand, Hong Kong, Japan and Singapore. I have temporarily disabled the international shipping option for all other countries on the website. I recommend using express post international to limit potential delays.
Unfortunately there have been large increases in the price of fragrance oils over the past year due to world wide shortages in raw ingredients. Coupled with new shipping restrictions from the USPS and the low value of our Aussie Dollar I have experienced some large increases to the cost of importing fragrance oils from the US. I have absorbed most of the price increases but unfortunately there are some fragrances that have increased in price by such a large amount that I have been left with no choice but to increase the price. If the prices continue to soar I may have to discontinue some fragrances as the prices are becoming too high to stay competitive.
After trading under the name Big Tree Supplies since 2007 I decided it was time to change the business name to better reflect the fact that my main product line is fragrance oils for candle and soap making.
I was able to import all customers and order history from the old Big Tree Supplies website, however I couldn't transfer the passwords. This means that if you had an account on the old website, the first time you log in on the new website you will need to click on 'password forgotten'. You will then be sent an email containing a link to reset your password. Some email providers are treating the password reset emails as spam so if you do not receive the password reset email please be sure to check your junk mail folder. If you experiences any problems and can't find the password reset email please contact me directly and I will create a temporary password for you.